At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands.  This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are recruiting a Careers Coach to join the Careers and Student Opportunities team. You will have experience providing careers information, advice, and coaching in a person-centred way, with a strong understanding of students' needs and expectations. This role will involve actively reaching out to students, managing a caseload and delivering a variety of one-to-one and group-based employability coaching activities to enhance employability skills and make a positive impact on graduate outcomes.

Key Responsibilities

• Deliver one-to-one and group-based employability coaching, tailored to student and graduate needs.
• Proactively reach out to students, manage a caseload, and remove barriers to engagement.
• Build strong professional relationships with students and stakeholders across the schools and the wider University.
• Develop, deliver and evaluate coaching activity, workshops and initiatives, using impact measures.
• Use technology to improve reach and scale of coaching and employability support.

Essential Requirements

• Proven ability to build successful professional relationships.
• Good understanding of how to engage less confident students, including those balancing work or family commitments.
• Experience developing and delivering training/coaching programmes and measuring impact.
• Experience using technology to support and scale service delivery.
• Ability to work collaboratively with Careers & Student Opportunities colleagues and faculty teams to improve student outcomes.

Desirable Requirements

• Experience supporting a diverse student population and applying an inclusive approach to coaching.
• Experience of employability coaching or careers work within a university setting.
• Experience working in a hybrid environment and managing your time across competing priorities.

Further Information

If you want to be part of a team shaping the future of the Careers and Student Opportunities team, we’d love to hear from you.

For an informal discussion about the role, contact Jo Howell at Jo.howell@bcu.ac.uk

Why not take a look on the interactive map that shows the facilities across campus.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

 Why work for us

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, a health cash plan, wellbeing support and a wide range of staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Closing Date: 20 Sep 2026

Department: Admin/Support Service

Salary: £39,002 to £44,131 per annum
Permanent

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Role Summary

Birmingham City University is a large and diverse place to study right in the heart of the city and we currently have an exciting opportunity for a Recruitment Events Assistant to join our team.

We are looking for someone with a background in events, who is passionate, detail orientated and organised to slot into our innovative and forward-thinking team.

Support the work of a team that oversees in-person and virtual events to promote BCU to prospective students, alongside supporting with off campus engagement at higher education recruitment fairs. The role may also include involvement with other events throughout the year, notably student recruitment activities such as Clearing operations.

Support the planning and delivery of the University’s corporate recruitment events – Open Days, Offer Holder Days, campus tours and postgraduate events, including liaising with internal Schools, departments and external organisations as necessary.

Key Responsibilities

1. Schedule and coordinate events including making bookings, liaising with event organisers, contributors and attendees to ensure details of events are clearly understood and communicated.
2. Provide general support, trouble shooting and assistance to help with 'on-the-day' issues and ensure events run smoothly as directed by the Recruitment Events Manager.
3. Work with a range ofof internal and external stakeholders involved in major university recruitment events and liaise with them where directed by the Recruitment Events Manager or Officers.
4. Deliver high-quality support for off campus events, including UCAS, WhatUni and postgraduate fairs.
5. Support the Recruitment Events Manager and Officers to ensure that multiple, often large scale, activities and events are able to run simultaneously, prioritising appropriately, and managing workload.
6. Helping to ensure the necessary staffing levels of student ambassadors for events organised.
7. Aid the Student Ambassador Co-ordinator to plan and carry out the training and supervising of student ambassadors in advance of and during events.
8. Working with Marketing colleagues to ensure that all delivered material is of a consistently high standard.
9. Assist in ensuring the effective delivery of virtual and hybrid events, including for international audiences.
10. Assist in ensuring the effective delivery of business critical Student Recruitment activities, such as Clearing.
11. Ensure that appropriate risk management processes are operational within own areas of responsibility.
12. Any other duties commensurate with the post as required by the Recruitment Events Manager.
13. Assist and support the wide range of activities undertaken within the Department in support of student recruitment, including open days, offer holder days, business/community events, Clearing and the production of marketing collateral.

Further Information

If you want to be part of a team shaping the future of the team, we’d love to hear from you.

For an informal discussion about the role, contact Leah Pemberton at Leah.Pemberton@bcu.ac.uk

Why not take a look on the interactive map that shows the facilities across campus.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

 Why work for us

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, a health cash plan, wellbeing support and a wide range of staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Closing Date: 27 Sep 2026

Department: Admin/Support Service

Salary: £28,995 to £32,006 per annum
Permanent

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are seeking Programme Administrators to join our Student and Programme Administration Team on a 12-month fixed term contract, and 18-month fixed term contract maternity cover, supporting the delivery of high-quality services across the University.

In this role, you will be supporting the administration of academic programmes in line with agreed university regulations, policies, and service standards, ensuring programmes adhere to institutional strategy. Key responsibilities include providing high quality, efficient and effective administrative support for students with responsibility for a wide range of course administration duties, sharing responsibility for efficient and seamless delivery of student services across the School.

Key Responsibilities

• Provide comprehensive administrative support across the academic lifecycle, in line with regulations, policies and service standards.
• Maintain accurate student and programme records using university systems, ensuring compliance with institutional requirements.
• Respond professionally and promptly to enquiries from students, academic staff and other colleagues.
• Prepare and process assessment data, including marks entry, exam board preparation, and communication of results.
• Support the administration of programme changes, withdrawals, interruptions, and transfers.
• Provide administrative support for programme-related meetings, including minute-taking and preparation of documentation.
• Contribute to the implementation of standardised processes across programmes, ensuring consistency and efficiency.
• Work collaboratively with other administrators across the institution to share knowledge and best practice.
• Assist with the collection and processing of student engagement and attendance data.
• Support key university events such as enrolment, graduation and open days, and clearing as required.

Essential Requirements

• Experience of working in a busy administrative role.
• Skills in organising and prioritising workloads effectively to meet deadlines.
• Experience of using digital systems to manage data and records.
• Strong attention to detail and commitment to accuracy.
• Excellent interpersonal and communication skills.
• Ability to work effectively as part of a team.
• Experience of responding to enquiries in a professional manner.
• A commitment to delivering excellent service to students and staff.

Desirable Requirements

• Experience working in higher or further education.
• Familiarity with student records systems or virtual learning environments.
• Understanding of key stages in the student lifecycle.

Further Information

If you are excited by the opportunity to help shape the future of Student and Programme Administration, we would love to hear from you.

For an informal discussion about the role, please contact Nina Amos at nina.amos@bcu.ac.uk.

Interviews for this role are scheduled to take place on 21 September 2026.

Please note that we reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to apply as early as possible to avoid disappointment.

Candidates who have been unsuccessful for the same role within the last six months may not normally be reconsidered. We encourage applicants to reapply when they have gained additional skills, qualifications, or experience relevant to the role.

Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University

Why work for us

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Visa Sponsorship 

This role does not meet the minimum salary requirements for Skilled Worker visa sponsorship. We are therefore unable to consider applicants who require sponsorship to work in the UK.

Closing Date: 08 Sep 2026

Department: Admin/Support Service

Salary: £28,995 to £32,006 per annum
12-month fixed term contract, and 18-month fixed term contract maternity cover