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View All Vacancies

Senior Disability Adviser


Location:  Multiple Campuses
Salary:  £35,104 to £38,059 per annum
Closing Date:  Wednesday 15 January 2020
Interview Date:  Tuesday 04 February 2020
Reference:  102019-440-R
The Disability Support Team provides advice, information and support to disabled applicants and students, and works with faculties and professional services to provide an accessible and inclusive environment. We are seeking a Senior Disability Adviser to join our friendly and dedicated team to lead on, and support colleagues with, complex cases and deliver training and consultancy on access, inclusion and the Equality Act 2010 to colleagues across the University.
Line-managing three Disability Advisers and our Pre-Entry Disability Adviser, the successful candidate will create an expectation of continuing professional development, support advisers in managing increasingly complex cases, whilst managing their own caseload, and deliver training and guidance to colleagues across the University on inclusive teaching and assessment. They will play a key role in the University’s strategy for inclusion and our drive to increase the number of students accessing disability support. The successful candidate will have extensive experience of disability support in higher education, detailed knowledge of the Equality Act 2010 and the confidence to apply both to complex situations.
Main Duties and responsibilities:
The Senior Disability Adviser will: 
  • Manage a personal caseload
  • Provide advice, information, guidance and support to colleagues in the Disability and Wellbeing Teams on supporting disabled students and applicants with complex difficulties
  • Provide advice, information, guidance and support to prospective and current disabled students and / or specific learning difficulties on support available within the University and externally (such as Disabled Students’ Allowances).
  • Provide advice, information and guidance to staff across the University as required to facilitate learning support for prospective and current disabled students, which may include contributing to Reasonable Adjustment Panels
  • Work closely with managers in the decision-making around complex support packages and reasonable adjustments for disabled students and applicants
  • Line manage four Disability Advisers
Skills and Experience required :
  • Educated to degree level or equivalent
  • Substantial experience of assessing need and delivering support for disabled individuals
  • Sound understanding of disability issues, as well as up-to-date knowledge of the legal framework including the Equality Act 2010 and other relevant legislation
  • Significant experience and in-depth knowledge of Disabled Students’ Allowances, the related Study Needs Assessment process and the Disabled Students’ Allowances Quality Assurance Framework  
  • Experience of managing a significant caseload and accurate record-keeping
  • Experience of managing staff
  • Experience of providing customer-facing services
  • Knowledge of enabling technology and software programmes helpful for disabled students
  • Knowledge and understanding of study support for disabled students
  • Ability to work co-operatively across the University and with external organisations
  • Ability to work in a student-centred way
  • Ability and willingness to consider new ways of working and to apply new technology
  • Ability to apply legal information to complex decision-making
  • Ability to apply the University’s regulations and policies holistically to a student’s circumstances, in order to provide advice or make complex decisions,
  • Understanding of confidentiality / data protection issues
  • Ability to work flexibly and be highly responsive when time is of the essence
  • Strong organisational and administrative skills
  • Excellent written and oral communication skills
  • Excellent interpersonal and presentational skills
  • Excellent IT skills including MS Office suite, email / internet
  • Experience of assessing need and providing support within Further or Higher Education
  • Experience of developing and delivering awareness-raising activities
  • Knowledge of general student support-related policies and practices
  • British Sign Language Level 3 is desirable
The Disability Support Team at Birmingham City University sits within Quality Enhancement and Inclusion. This is a new approach to disability support and is intended to help ensure that accessibility becomes an integral part of the design and delivery of courses. The successful candidate will be part of a team of 17 professionals providing a high quality service to disabled applicants, students and colleagues across the University. We believe that universal design benefits everyone – come and work with us towards our vision of access for all, whether they have a declared disability or not. 
We welcome applications from all sections of the community, including disabled people and people who identify as LGBTQ+.
Please be aware that this position will require an Enhanced DBS disclosure, please contact HR for a confidential self-disclosure form should you wish to declare anything in advance of your application.
To apply for this position, please complete the online application and upload a copy of your CV.  Candidates are advised to remove personal information to ensure a fair and transparent recruitment process.
Further details:
Please note that this role is not capable of sponsorship under Tier 2 of the points based system.
Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.


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