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Project Manager for Higher Education Placement Systems (ARC Faculty Manager)

Faculty Office - Health, Education and Life Sciences

Location:  City South Campus
Salary:  £35,014 to £38,059 per annum
Full Time / Permanent
Post Type:  Full Time
Release Date:  31 October 2020
Closing Date:  23.59 hours GMT on Sunday 31 January 2021
Reference:  092020-317-R

Birmingham City University is a large and diverse place to study right in the heart of the city and The Faculty of Health Education and Life Sciences currently have an exciting opportunity for a ARC Faculty Manager to join our dynamic team. The role will suit an experienced project manager with a background in ICT and Higher Education, looking to advance their career. If you’re customer-focused, quality-driven and keen to follow a professional career within Higher Education, there’s never been a better time to join us.

ARC is a system which enables the effective management of work practice placements and the students undertaking those placements as part of their studies at University. It is a system where student and placement details are stored and it is where the students are matched to available placement areas. We as a University utilise the system for our School, with in Nursing & Midwifery, Health Sciences and Education and Social work.

Directly managing the ARC Project Coordinator you will be responsible for providing comprehensive project management support for the development and maintenance of placement software and systems, data management and reporting, in support of  both internal and external stakeholders including, Heads of School, Academics, Placement Coordinators, Practice Partners and Students.

The ARC Faculty Manager will  lead on areas for development within the ARC system and consider regulatory adjustments and how they affect the way HELS placements are administered. You will also design and deliver a comprehensive training plan for internal and external stakeholders to maintain and enhance engagement with placement systems.

The Role and Duties 

Will include but not be exclusive to the below::

  1. Manage the development of the comprehensive outward facing ARC Placement Allocation System, which will include audits, external stakeholders usage (e.g. NHS trusts) and ensuring consistent student access.
  2. To act as account manager for ARC, maintain positive working relationships and enhance our ability to act dynamically in meeting business requirements. To maintain oversight of contracts and related payments.
  3. Initiate and lead development/progress meetings across the Faculty, negotiating workable agreed deadlines 
  4. Manage, develop and maintain a set of robust ARC business processes, including annual checks for consistency, accuracy and training needs.
  5. Develop and maintain effective and accurate reporting processes and data analytics for internal and external bodies, including the Nursing Midwifery Council and The Health and Care Professionals Council.
  6. Drive change with regards to project plans, providing effective support for Placement Course Coordinators and wider academic team.
  7. Deal with general enquiries about projects by email, telephone and in person. Identify any problems in a timely manner and take appropriate and effective steps to resolve them. Liaise with project team colleagues to share best practice and avoid duplication of effort.

Skills and Experience Required

  • A degree or equivalent qualification or significant relevant work experience.
  • Experience of IT project management ideally in an Education setting.
  • Hold a project management qualification (PRINCE2 or similar)
  • Understands methods and techniques associated with planning and monitoring of projects.
  • Understands methods and techniques for writing effective reports. Experience of ARC/SITS student record system or similar 
  • Experience of proactive working within teams to improve service delivery
  • Experience of creating, planning and delivering training sessions
  • Must be able to communicate effectively with staff at a senior level and be confident in this situation
  • Must have proven experience of planning and organisational skills, the ability to prioritise a heavy workload, able to work to tight deadlines, be self-motivated and able to work without detailed supervision

With around 24,000 students from 80 countries, Birmingham City University is a large and diverse place to study. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate staff, and focus on practical skills and professional relevance is producing some of the country’s most employable graduates. 

We put £270 million into the regional economy and support thousands of jobs in the area. We're investing £260 million in our estate, including a major expansion of our city-centre campus at Eastside, providing students with an enviable range of facilities. The Complete University Guide ranked us as a top 30 UK university for spending on facilities in 2015.

Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.

Further details:    Job Description     Core Values    


Birmingham City University is growing in quality and standing, with an academic STEAM agenda at the heart of our ambitions. We are transforming the lives of students and their communities, and want outstanding people to join us in taking us on the next stage of our exciting journey.  

Our students learn through doing. They are empowered throughout their educational journey, achieving significant educational gain and personal transformation.  

There has never been a better time to join us. Come and be part of the next exciting stage of our journey.


At the heart of our 2025 Strategy is our mission is to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.

Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.  

Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio. 


Birmingham is home to a rich and diverse range of communities.  Our students reflect this rich cultural mix, and we are continuing to work to make sure that this is also reflected in our broader university community. 

Birmingham City University values the quality and diversity of our staff. Our staff and student community is defined by our core values, which outline who we are as a University and how we work with each other. Our core values are we create opportunity, we think differently, and we build community. 

We are committed to equality, diversity and inclusion, continuously reviewing and improving our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential. 

We hold an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

Our University is located in one of the most culturally rich and diverse Cities in the UK, and it is our ambition to be the University for Birmingham and the surrounding region. The events of 2020 have highlighted the stark inequalities that Black, Asian and Minority Ethnic Communities face and we are committed to removing the institutional barriers that our staff and students face and improve the representation, progression and success of staff and students from all backgrounds within higher education.  To demonstrate this, we have signed up to the Race Equality Charter to show our commitment.

Birmingham City University has been recognised for its progress on LGBT+ equality with a Gold award in the Stonewall Index and have entered the Top 100 Employers 2023 for LGBT+ inclusion. Meanwhile, we are Disability Confident (Committed) and are on an exciting journey to advance our University to progress through the Disability Confident scheme.

We are also a Mindful Employer, which means we are committed to supporting the mental health and well-being of our staff, and we have also signed up to the Mental Health Charter led by student mental health charity Student Minds.   Furthermore, we are signed up to The Technician Commitment - a university and research institution initiative supported by the Science Council and Gatsby Foundation – aiming to ensure visibility, recognition, career development and sustainability for technicians working in higher education and research.


The youngest city in Europe with under-25s accounting for nearly 40% of the population, Birmingham is a city full of energy and enthusiasm and is a great place to live and work.

Based in the heart of England, the city is easily accessible by road, rail and air. Birmingham New Street station has recently undergone major redevelopment, while the city is at the heart of the high-speed rail network, HS2.  HS2 will provide new rapid rail travel connecting Birmingham City Centre to London and the rest of the network from the new Curzon Street Station – adjacent to Birmingham City University’s City Centre Campus – and will be one of the most environmentally friendly stations in the world.

The city’s appetite for progression is boundless, and it has been championing innovation since the earliest days of the Industrial Revolution, reflected in Birmingham City University’s new STEAMhouse building which opened in October 2022 and is home to an inter-disciplinary community of entrepreneurs, businesses, academic researchers, and students offering a wealth of support to companies of all sizes to boost growth through innovation to address commercial and societal challenges.

Birmingham is brimming with great theatres, museums, the world-famous Birmingham City University Royal Birmingham Conservatoire, as well as beautiful historical buildings and the iconic Library of Birmingham. It also has amazing concert and sporting venues including Edgbaston Cricket ground, which Birmingham City University has a long-standing partnership with.  It is also home to the Alexander Stadium, which is the stunning new home for Birmingham City University’s sport courses.  The Stadium was one of the main event spaces for the Birmingham Commonwealth Games in 2022, which saw the eyes of the world on the city, and Birmingham City University staff and students played pivotal roles - including designing the official medals for winning athletes. 

Birmingham’s vibrant dining scene offers something for all tastes, including Michelin star restaurants, Spiceal Street at the Bullring, the Chinese Quarter, and the famous Balti Triangle.

The city also provides a great place to shop, being home the Bullring and Grand Central, the luxurious Mailbox Birmingham and the world-famous home of British bling - the Jewellery Quarter, which is home to Birmingham City University’s School of Jewellery.

From Harvey Nichols, Selfridges and the beautiful arcades and independents, to the city’s historic markets in Digbeth, the shops in Birmingham offer a plethora of choice.

BCU Values underpin how we work in achieving the ambitions set out in our Strategy and Priorities, and are the principles that unite the way we work together and for our students.



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