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Library Data Officer

Library and Learning Resources

Location:  Curzon Building
Salary:  £32,669 to £35,510 per annum
Permanent / Full Time
Closing Date:  Monday 24 August 2020
Interview Date:  See advert
Reference:  072020-266

Birmingham City University (BCU) is a large, diverse and vibrant place to study and work right in the heart of the city centre. The Library & Learning Resources Directorate is seeking to appoint a Library Data Officer. 

We are looking for an exceptional data professional, with proven skills in and sound knowledge of 

  • identifying, extracting, analysing and presenting library data from multiple systems;
  • assessing the impact of our services and resources on learning, research and customer satisfaction and to underpin business development;
  • successfully employing techniques for data manipulation and presentation in user-friendly and accessible formats, ideally in an educational context; 
  • using data frameworks and methods to optimise success;
  • presenting information and data in a clear and informative ways to stakeholders. 

You will work closely with key members of staff for example our librarians and library systems staff and colleagues from across the Directorate.

A central aspect of the role is to develop and implement our plans for learning analytics to enhance the student experience and present our value to stakeholders for example faculty, students and senior managers.

Selection Criteria (from the job description)

You will be educated to degree level and should be able to demonstrate your portfolio of experience at interview. 

The post holder should have 

  • a broad knowledge of metrics methodologies, data analytics and experience of applying them;
  • must be aware of how metrics are gathered and applied across HE libraries to inform library strategic developments;
  • experience of facilitating team interactions (essential); 
  • project management experience (desirable);
  • demonstrable understanding of, and commitment to the continuous improvement of services;
  • commitment to supporting the delivery of customer-focused services;
  • experience in contributing to decision making;
  • the ability to cope with an environment of change;
  • the ability to innovate;
  • excellent communication and interpersonal skills;
  • a high degree of organisational ability;
  • excellent negotiating and influencing skills.

This is an exciting time to be joining a progressive, future focussed organisation. The role is located within the Collection Management team, part of the Library and Learning Resources Directorate. We are holders of the Customer Service Excellence Award.

Our goal is to inspire all our users on their academic journey through the provision of appropriate resources, support embedded in the curriculum and at the point of need, and via a variety of study environments. Our ability to acquire and interpret data and make decisions is key to achieving this goal. 

Our staff and student community is defined by our core values, which outline who we are as a University and how we work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.

We put the student at the heart of everything we do.

For more information about the role please contact John Fry-Smith at

Interviews are scheduled to take place between the 3rd and 9th September 2020.

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Further details:

This role will not attract sufficient points to obtain a sponsored Tier 2 visa under the points-based immigration system, however, applications are welcome from candidates who don’t currently have the right to work in the UK, but who would be eligible to obtain a visa via another route.

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

Birmingham City University are an equal opportunities employer and welcomes applications from all sections of the community.

Birmingham City University ('BCU') is committed to protecting your personal data and being transparent about what we do with your personal data. One of the ways we do this is through our privacy notices. For further information please click here


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