As you are applying for a role as part of the Grow Your Own Graduate Programme, you should contact a member of the Careers and Student Opportunities team to receive support with the application process and ensure the best chance of success. You will also receive communications around future Grow Your Own opportunities.

Alternatively, for more information or to book a consultation, please email: graduatecareers@bcu.ac.uk

About Birmingham City University

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are seeking an IT Graduate Technician to join our IT Services Department on a 23-month fixed-term basis, supporting the delivery of high-quality, customer-focused IT services across Birmingham City University.

In this role, you will play an important part in maintaining and deploying IT equipment to ensure staff and students have access to the technology they need. Working as part of the Deployment Services Team, you will support the University's desktop service refresh programme, configure and deploy IT devices, maintain accurate asset records and work collaboratively with colleagues across IT to deliver an efficient and reliable service.

Key Responsibilities

• Configure, test and deploy desktop devices, including laptops, monitors and peripherals, to staff, students, offices and teaching rooms.
• Support the desktop service refresh programme, including the issue, return and replacement of IT equipment and the disposal of redundant assets.
• Maintain accurate and up-to-date records on the University's IT Asset Register and IT Service Desk system.
• Respond to and fulfil service requests within agreed Service Level Agreements, working collaboratively with colleagues across IT.
• Receive and process new equipment from suppliers and manage the return of equipment from departing staff.
• Participate in the IT Academy, including attending regular meetings and engaging with mentoring and development opportunities.

Essential Requirements

• A degree from Birmingham City University, completed during the 2025–2026 academic year.
• Ability to lift and handle equipment weighing up to 10kg.
• Familiarity with IT applications and services provided at Birmingham City University.
• Knowledge of the IT asset lifecycle, including equipment configuration, deployment and asset management.

Further Information

This is an excellent opportunity for a recent Birmingham City University graduate to gain practical experience within a professional IT environment, develop technical skills and benefit from the support and mentoring offered through the IT Academy.

Interviews for this role are scheduled to take place on the 9^th and 10^th of December 2026.

Please note that we reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to apply as early as possible to avoid disappointment.

Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University

Why work for us

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Visa Sponsorship 

Please note that this role has been assessed as not meeting the eligibility requirements for sponsorship under the Skilled Worker route. Birmingham City University is therefore unable to provide Skilled Worker sponsorship for this role. The successful candidate will be required to demonstrate that they have the appropriate right to work in the UK to undertake the role before commencing employment.

Closing Date: 27 Nov 2026

Department: Admin/Support Service

Salary: £29,575 to £32,647 per annum
Fixed Term contract for 23 months