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Personal Assistance Scheme (PAS) Assistant


Location:  Multiple Campuses
Salary:  £18,574 to £20,188 per annum
Closing Date:  Sunday 20 October 2019
Interview Date:  To be confirmed
Reference:  102019-439
The Disability Support Team provides advice, information and support to disabled applicants and students, and works with faculties and professional services to provide an accessible and inclusive environment. One of our key functions is the provision of the Personal Assistance Scheme (PAS), which provides support workers to our disabled students in receipt of Disabled Students’ Allowances. We are seeking a colleague to join our friendly and dedicated team who can bring excellent administrative skills to the efficient running of our PAS.
The successful applicant will play a key role in the financial administration of the PAS, including raising purchase requisitions, checking timesheets, resolving queries from students, colleagues and external partners, and invoicing funding bodies. The post holder will also help to ensure that our PAS meets the requirements of the DSA-QAG Quality Assurance Framework or whatever quality framework may succeed it.
Responsibilities include:
  • Respond to queries from disabled students, University staff, parents, support workers and external organisations regarding the Personal Assistance Scheme (PAS) for disabled students
  • Liaise with our partners to ensure timely and appropriate support for disabled students and help resolve difficulties in the provision of support
  • Raise all purchase orders for the PAS throughout the year and record purchase order numbers appropriately
  • Log incoming timesheets and file for invoicing; check incoming timesheets for accuracy, signatures etc. Process weekly reports from the supplier and reconcile with timesheets to agree amount to be invoiced to the funding body
  • Assist with collation and issue of regular invoices for recovery of the costs supported under the PAS.
  • Assist in the preparation for the audit of the PAS, pursuant to the quality framework
  • Educated to GCSE level or equivalent including English and Mathematics at Grade C or above;
  • Experience of working within a busy office environment dealing with multiple tasks, queries and deadlines;
  • Experience of providing customer-facing services;
  • Extensive use of Microsoft Office packages, particularly Excel, Word, and Outlook;
  • Flexible attitude to working practices, and willingness to work from any University site with little notice;
  • Driven by excellent communication and customer service standards, particularly in relation to students;
  • Good working understanding of confidentiality and data protection issues;
  • Good attention to detail, and an ability to work within procedures and guidelines.
  • Level 3 Qualification, e.g. GNVQ or NVQ 3 Advanced in Administration;
  • Experience of working with disabled people;
  • Experience of higher education, or working with students or young people;
  • Understanding of HE student funding, including Disabled Students’ Allowances;
  • Understanding of relevant equality legislation;
  • Familiarity of working with data.
The Disability Support Team at Birmingham City University sits within Quality Enhancement and Inclusion. This is a new approach to disability support and is intended to help ensure that accessibility becomes an integral part of the design and delivery of courses. The successful candidate will be part of a team of 17 professionals providing a high quality service to disabled applicants, students and colleagues across the University. We are proud of our Personal Assistance Scheme, and want to continually improve it to offer the best support possible to our students.
We welcome applications from all sections of the community, including disabled people and people who identify as LGBTQ+.

Please be aware that this position will require an Enhanced DBS disclosure, please contact HR for a confidential self-disclosure form should you wish to declare anything in advance of your application.

Further details:
Please note that this role is not capable of sponsorship under Tier 2 of the points based system.
Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.
Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.


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